“We have always had great support from BSI and would recommend this company for their services to any company needing payroll tax support.” W. Williams – Information Technology Systems Administrator
BSI Customer Services
Our Customer Services team is here to support you. Whether you need training or support, count on us to guide you in the right direction.
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“We can rely on BSI to keep up with the latest tax changes, taking that obligation from our plate. The support at BSI has gone above and beyond trying to work out our user issues. They typically respond to my emails in 4 hours or less.” D. Moses |
“I recently had a few issues while trying to upgrade our software and needed some assistance. The BSI Support team provided excellent knowledge and patience while assisting me with my problems. They came through with positive options that resulted in a timely install. I would like to personally thank them for their professionalism.” |
“Recently we had a serious issue that held up payroll processing for a day. BSI worked with us to troubleshoot the issue and engaged their representative later to develop a workaround solution. It was a lot of work and the call continued after 6 PM. The BSI representatives were extremely professional and had positive attitudes […] |
“I would like to recognize one of your associates for their excellent customer service. She has taken the time on numerous occasions to help us out with several payroll issues and demonstrated in-depth knowledge of BSI. She even took the time to walk us thru all of our questions. We have gained a wealth of […] |